FAQ

You can send one command this way:

token=master19dd529542d4b79fcd88, signal=buy, symbol=EURUSD, risk_lots=0.1, n_signal=buy, n_symbol=EURUSD, n_qty=1

This sends buy signal for both MT4/5 and NinjaTrader 7/8. MT4/5 will buy 0.1 lot of EURUSD, NinjaTrader 7/8 will buy 1 quantity of EURUSD.

We recommend just use one command for both MT4/5 and NinjaTrader 7/8. So instead of

alert('token='+master_token+',signal=closeshortbuy,symbol='+syminfo.ticker+',risk_lots=0.01')

alert('token='+master_token+',n_signal=closebuy, n_symbol='+syminfo.ticker+', n_qty=1')

You'd better do

alert('token='+master_token+',signal=closeshortbuy,symbol='+syminfo.ticker+',risk_lots=0.01, n_signal=closebuy, n_symbol='+syminfo.ticker+', n_qty=1')

This is because if you use one alert, you only send one message to server, this will make it faster than using two alert and sending two messages.

Trading Router works on a post-pay basis: you use the service first, and we charge for that usage at the end of each billing cycle. This means a charge always covers a period you have already used.

So when you cancel, there is usually still some usage from the current cycle that has not been billed yet. We continue charging only until that final balance is settled — never for any time after you stopped.

Example: You use the service from May 1 to May 30, and we charge $14.99 for it on May 30. You then cancel on June 15. The usage from May 31 to June 15 (about $7) has not been paid yet, so we charge that final $7 on June 30. After that, nothing more is owed.

Once your balance reaches zero, our system will never charge your card again automatically.

To check whether you have an outstanding balance, log in to your dashboard on a computer and open the Invoices tab in the left sidebar.