Stop Anytime

You are never locked into a contract. You can stop the Trading Router service yourself at any time from your dashboard, there is no minimum term and no cancellation fee.

There is also nothing to cancel on the Stripe or PayPal side, and you do not need to email us. One button in your dashboard is all it takes.

Log in on a computer and open My Account => Dashboard. The button you see there depends on whether you are still inside the free trial or your plan has already started.

1. Stop During The Free Trial

While your 7-day free trial is running, the Dashboard page shows a Stop Service After Trial button. Click it and your service will finish at the end of the trial and will not continue into a paid plan.

You keep the full trial - the service goes on working until the trial expiry date shown on the Dashboard page - and you are never charged, because the trial itself is free and no card is required to start it.

If you change your mind before the trial ends, the same page will show a Continue Service After Trial button so you can turn it back on.

2. Stop A Running Service

If your trial has already finished and your plan is running, the Dashboard page shows a Stop Service button. Click it and the service stops straight away.

You are billed for the usage up to the moment you stopped, and nothing after that. See Your Last Payment below for how that final amount is charged.

3. What Happens After You Stop

Your tokens stop routing alerts, so Tradingview alerts are no longer delivered to MT4, MT5 or NinjaTrader 7/8. You can also remove the Trading Router EA / strategy from your charts and turn off the alerts in Tradingview.

Your account, your tokens and your history are kept. Nothing is deleted, so your invoices, payment history and usage records stay available in the left sidebar of your dashboard.

4. Your Last Payment

Trading Router is post-pay: you use the service first, and we charge for that usage at the end of each 30-day billing cycle. So when you stop, there is usually still some usage from the current cycle that has not been billed yet, and that final amount is charged at the end of the cycle.

For example, you use the service from May 1 to May 30 and are charged $14.99 for it on May 30, then you stop the service on June 15. The usage from May 31 to June 15 (about $7) has not been paid yet, so that final $7 is charged on June 30. After that, nothing more is owed.

Once your balance reaches zero, our system will never charge your card again automatically. To check whether you have an outstanding balance, open the Invoices tab in the left sidebar of your dashboard.

If you do not want your card kept on file after the final invoice is paid, you can remove it in My Account => Payment Methods.

5. Restart Later

You can come back whenever you like. Once the service is stopped, the Dashboard page shows a Start A Plan button - click it and the service starts again with your existing tokens, so you do not have to set up your EA or your Tradingview alerts from scratch.

You need a valid payment method or credits to start a plan. If you have neither, the Dashboard page will ask you to set one up in My Account => Payment Methods or buy Credits first.

To switch to a bigger or smaller plan instead of stopping, you do not need to stop at all - just use Change Plan on the Dashboard page, or go to My Account => Products.